FAQ

Frequently Asked Questions

Everything you need to know about MediFlow's ready-made modules and custom clinic software.

What is MediFlow?

MediFlow is clinic management software for clinics, doctors and medical practices in Pakistan. You can subscribe to ready-made modules for appointments, prescriptions and laboratory management, or ask us to build custom online or offline clinic software around your workflow.

What clinic management modules does MediFlow offer?

MediFlow offers three ready-made modules: Appointment Management, Prescription Generation, and Lab Order & Test Management. Each module is available independently.

Can I subscribe to only one module?

Yes. Every module is sold separately, so you can subscribe only to the software your clinic actually needs.

How much does each module cost?

Each ready-made module costs Rs. 1,599 per month or Rs. 15,990 per year. Every plan includes 4 staff users and your first 500 patient records free.

Is there a yearly plan?

Yes. Each module can be billed monthly or yearly — Rs. 15,990 per year, which gives you 2 months free. You can switch from your Billing page in the app.

Is there a free trial?

Yes. Each ready-made module comes with a 7-day free trial so you can try it before choosing a monthly or yearly plan.

How many patient records are included?

Your first 500 patient records are free with any module. After that, patient records are charged at Rs. 599 per 1,000 patients per month, in whole blocks. Deleting records lowers the charge from the next invoice.

How many users are included?

Every clinic includes 1 admin, 1 doctor, 1 receptionist, 1 lab attendant (with the lab module) free. Each additional user is Rs. 99 per month or Rs. 999 per year.

Can I add another module later?

Yes. Because the modules are independent, you can start with one and add another whenever your clinic is ready.

Do I need to install software?

The ready-made modules are online software, so you use them through a web browser without installing anything. If your clinic needs installed software, we can build a custom offline Windows solution.

Can you build custom clinic software?

Yes. We design and develop clinic software around your specific workflow, features, screens and reports.

Can you build offline clinic software?

Yes. We build Windows desktop software for clinics that need a local, offline setup with local data storage.

Can you build online clinic software?

Yes. We build cloud/web-based clinic software that your team can access through the internet.

How is custom software priced?

Custom software is quoted per project. Pricing depends on features, number of users, workflow complexity, deployment requirements, and integrations.

Can I request custom features?

Yes. Share your requirements with us and we will include the features you need in a custom software proposal.

Can patients book appointments or lab tests from home?

Yes. Every clinic and lab gets its own public booking link and QR code. Share the link on WhatsApp or social media, or display the QR code at reception — patients book appointments (Appointment Management module) or place lab orders (Lab Order & Test Management module) from their phone.

Does MediFlow send SMS reminders to patients?

Yes. MediFlow sends SMS notifications and reminders to patients, so they are kept informed and fewer people miss their appointment. You get 20 free SMS credits every month with any module.

How do I start my free trial?

Click "Start Free Trial", enter your clinic details and tick the modules you want to try. Your account is created on app.mediflow.pk — sign in there any time with the Login button.

Still have a question?

Our team is happy to help you choose the right option for your clinic.

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