Security & Your Data

Your Patients' Records, Safe and Always Yours

Clinics trust us with sensitive information. Here is exactly how MediFlow protects it — in plain words.

Automatic online backups

Your clinic data is backed up online to our server automatically. There is nothing to remember and no manual backups to take.

Every clinic's data kept separate

Each clinic works in its own space. One clinic can never see another clinic's patients, prescriptions or lab results.

Role-based staff logins

Doctors, reception and lab staff each get their own login, and each role only sees the screens it needs.

Passwords stored securely

Passwords are never stored as plain text — they are hashed with bcrypt, so not even our team can read them.

Activity log

Important actions are recorded in an audit log, so you can see who did what.

Offline mode

If the internet drops, patient search and appointment slots stay available on the device, and bookings sync when the connection returns.

Export as PDF

Prescriptions, reports and records can be saved as PDF whenever you need a copy.

Your data stays for 2 years

If you stop your subscription, your data remains part of our system for up to 2 years. Renew any time in that period and you can access it again.

Who looks after your data

MediFlow by Visionweblabs Pakistan

MediFlow is built, hosted and supported by Visionweblabs Pakistan.

Have a question about security or your data? Ask us on WhatsApp — we reply the same day.

How many users are included?

Unlimited. Doctors, reception and lab staff can each have their own login on every plan, at no extra cost.

Is my clinic data safe?

Your data is automatically backed up online to our server — nothing to do manually. Each clinic's data is kept separate, staff log in with their own role-based accounts, and you can export records as PDF. See our Security & Your Data page for details.

What happens to my data if I stop?

Your data stays part of our system for up to 2 years after you stop. Renew your plan at any time within that period to access it again.

Does MediFlow work if the internet goes down?

MediFlow has an offline mode: patient search and appointment slots stay available on the device, and bookings sync when the connection returns. If you need fully offline Windows software, we can also build a custom offline solution.

First 7 days free after setup

Ready for a calmer clinic day?

Tell us about your clinic — we set MediFlow up with you on a call and reply on WhatsApp the same day.

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